ds.
Pricing About
Talk to sales
Agentes POWERED BY ds.

The customer service, sales, collections and support department that works around the clock.

If your company struggles to keep up β€” a queue on WhatsApp, customers left unanswered, collections no one handles β€” the ds Agentes take over: inbox, channels, cadences, voice and automations in a single operation.

Book a demo For any company β€” not just retail
agents.dsmarketing.com.br/inbox
Inbox
πŸ§‘
Carlos Mendes
I'd like to know about the quote…
πŸ‘©
Ana Paula
βœ“ Resolved by the agent
πŸ§”
Roberto Lima
Bill renegotiated βœ“
πŸ€– Agent active Β· 38 conversations today
πŸ§‘
Carlos Mendes
SALES AGENT
I'd like to know about the quote I requested last week
Hi, Carlos! It's ready: R$ 2.340 with installation included. Can I schedule it for Thursday morning?
Yes, please!
Scheduled βœ“ I've sent you the confirmation on WhatsApp.
The agent replies on its own…
Take over
0:37
Agent ds.
sales call Β· follow-up
πŸ€–
"Hi, Marcos! I saw you requested a proposal yesterday. Can I go over the terms with you?"
"Perfect. Closing in 12 installments, I'll send you the contract on WhatsApp today."
πŸ”‡ πŸ”Š πŸ“ž
THE ds CASE β€” OUR OWN OPERATION

We built this product to solve our own pain. It turned out too good to keep to ourselves.

We went through more than 15 customer service tools and none of them worked. We decided to build our own. Today AI handles service on its own, prospecting happens by voice and AI β€” and our human team is the overflow, not the front line.

30 β†’ 2

people in customer service β€” with room to spare.

97%

of service interactions AI resolves on its own.

24h

of operation β€” night, weekend, holiday.

15+

tools tested before building our own.

A ROLE FOR EVERY PAIN

Four departments. One operation.

CUSTOMER SERVICE
No customer left unanswered

The agent replies instantly, on the channel the customer chose β€” WhatsApp, SMS, email, Instagram, website, phone β€” and hands off to a human only what needs a human.

SALES
Prospecting by voice and AI

The agent qualifies the lead, calls, does the follow-up the salesperson forgets and books the conversation when the customer is ready.

COLLECTIONS
The hard conversation, handled with care

A reminder before the due date, negotiation after β€” with the right cadence and tone, without embarrassing the customer or wearing out your team.

SUPPORT
Solves it before it becomes a problem

FAQs, order status, exchanges and scheduling resolved by the agent β€” the human team handles the exceptions.

πŸ’¬ WHATSAPP
Do you have any openings tomorrow?
We do! 9am or 2:30pm β€” which do you prefer?

Replies instantly, schedules and confirms on its own.

πŸ“ž VOICE
calling the list…
"Can I go over the terms now?"

Prospecting and follow-up by voice, with AI.

βœ‰οΈ EMAIL
βœ‰οΈ
Proposal β€” Bom Prato Restaurant
to: marcos@bomprato.com.br
βœ“ Sent Β· opens tracked

Sequences that continue until they get a reply.

πŸ“± SMS
Your bill is due tomorrow. Pay in 1 click: ds.mk/pg7x2
We miss you! Your check-up is overdue β€” book now: ds.mk/ag3k1
βœ“ 1,240 delivered today

Reaches those who no longer open anything else.

INSIDE YOUR SYSTEM
The agent lives inside your platform
πŸ’‘ Agent tip
Click here to issue the invoice β€” I'll show you by voice.
πŸ–±οΈ
β†’Records every screen and learns where the user gets stuck
β†’Fires modal messages inside the system, at the right moment
β†’Voice-guided training, on any platform
β†’Gamification to engage the team and the customers
SMART MULTICHANNEL CAMPAIGNS
You set the goal. AI decides the rest.
I need to prospect this list of restaurant owners
πŸ“ž Call 10am β†’ πŸ’¬ WhatsApp 2pm β†’ ⏸ Wait 2 days β†’ βœ‰οΈ Email Mon 9am

AI decides everything: when to call, when to message, when to wait. Each contact on the channel and at the time most likely to get a reply.

WHO IT'S FOR

Every company that struggles to keep up with service.

You don't have to be a marketing-department client β€” the Agentes serve any operation: clinics, schools, real estate agencies, workshops, e-commerce, service providers.

Clinics and practices Schools and courses Real estate agencies E-commerce Workshops and services Retail β€” and beyond
AGENTES CASE STUDIES

Operations already running on Agentes.

dsOUR OPERATION

We went through 15+ tools before building our own. Today AI handles service on its own and the human team is the overflow.

30 β†’ 2
in customer service
97%
resolved by AI
24h
operation
See the case β†’
Gela BocaAUTOMATED SAF

Automated SAF: the franchisee sees order routes, requests invoices and bills through Dri β€” and even handles marketing, all in one channel.

SAF
automated
Routes
instantly
Invoice + bill
through Dri
See the case β†’

Put an agent to work today.

Tell us what your service looks like today and our team will design the operation with you.

BOOK A DEMO
ds.

The marketing department your company always dreamed of having.

0800 000 0124 Β· WhatsApp (11) 3181-0653
Rua Bernardino de Campos, 230 Β· cj. 608 Β· Centro, Campinas/SP
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