SAF support has been automated: the franchisee has an up-to-date channel, finds the order routes and handles invoices and boletos directly with Dri — plus all the marketing side.
The chain's SAF was constantly overloaded and the franchisee was left without a quick answer. A large share of tickets was about a single question: the order routes.
Add to that requests for invoices, boletos and marketing materials — all going through people.
The franchisee checks the order routes instantly — what used to flood the SAF.
Invoices and boletos are requested and issued entirely by Dri, with no ticket.
The same channel handles all of the store's marketing.
Tell us how your operation works and our team designs the agents with you.
The marketing department your company always dreamed of having.